A Day Behind the Counter at Lux Leaf Dispensary

Morning Bloom: Starting the Day at Lux Leaf Dispensary

There’s something special about working at Lux Leaf Dispensary – where community blooms and cannabis flourishes. As a wellness consultant at our Matteson location, my day begins well before our first customers arrive. Let me walk you through what a typical day looks like serving our communities in Matteson, Richton Park, and Olympia Fields.

7:30 AM: Pre-Opening Preparation

I arrive at our bright, welcoming dispensary about 90 minutes before opening. This quiet time is crucial for mental preparation and reviewing our product inventory. The cannabis industry changes rapidly, and staying informed about our concentrates, flower varieties, and edibles is essential to providing accurate guidance to our diverse clientele.

8:00 AM: Team Huddle

Our morning meeting is where the magic begins. Our manager reviews:

  • New products arriving that day
  • Special promotions we’re running
  • Any compliance updates (crucial in our industry)
  • Customer feedback from the previous day

This morning ritual ensures we’re all aligned and ready to provide consistent, knowledgeable service.

9:00 AM: Doors Open

Our early customers are often medical patients who appreciate the quieter morning hours. Many are regulars from Richton Park who have incorporated cannabis into their wellness routines. The relationships we build with these customers are truly special – learning their stories, understanding their needs, and helping them find relief.

11:00 AM: Educational Moment

Mid-morning brings a first-time customer interested in cannabis concentrates. She’s from Olympia Fields and has been researching alternatives for stress management. This is where my training shines – I carefully explain the differences between live resin, shatter, and other concentrate forms, focusing on potency, effects, and consumption methods. These educational interactions are why I love my job.

Lunch Break: Community Connection

During my break, I often stroll through the neighborhood. Lux Leaf isn’t just a dispensary – we’re part of the community fabric. Chatting with neighboring business owners and residents helps us stay connected to the areas we serve.

Afternoon: Peak Service Hours

The afternoon brings our busiest flow of customers, with all stations operating at full capacity. Each interaction is unique:

  • A group of seniors from Matteson exploring low-dose edibles for sleep
  • A cancer patient seeking specific terpene profiles for symptom management
  • Recreational users looking for new experiences
  • Customers with questions about state regulations and possession limits

Between customers, I restock displays, update our digital menus, and continue my own education about emerging cannabis research.

Special Project: Community Education

Today, I’m also finalizing materials for our upcoming workshop on understanding cannabis concentrates, which we’ll host next week. These educational initiatives demonstrate our commitment to responsible consumption and community education.

Evening Wind-Down

As closing time approaches, we prepare for inventory reconciliation – a critical daily process in the cannabis industry. Every product must be accounted for, and all sales records must be perfect.

Reflection

Driving home, I reflect on the day’s interactions. Working at Lux Leaf Dispensary isn’t just about selling products – it’s about education, wellness, and building community trust. From our Matteson headquarters to serving customers from Richton Park and Olympia Fields, we’re helping reshape perceptions about cannabis while providing safe, legal access to quality products.

Tomorrow brings new customers, new questions, and new opportunities to bloom – and I wouldn’t have it any other way.